truefan ai

Terms and Conditions

Effective Date: 10 March, 2025

Welcome to TrueFan! These Terms and Conditions ("Terms") govern your use of our AI-powered SaaS platform and services ("Services"). By accessing or using TrueFan (operated by Hogwarts E-learning Universe Private Limited), you agree to be bound by these Terms. If you do not agree, please refrain from using our Services. For details on how we collect, use, and protect your data, please review our Privacy Policy.

1. Definitions

  • "Company", "we", "us", "our" refers to Hogwarts E-learning Universe Private Limited, operating as TrueFan.
  • "User", "you", "your" refers to any person or entity using our Services.
  • "Services" refers to the AI-powered video personalization platform, software, applications, and related services provided by TrueFan.
  • "Platform" refers to the website, mobile application, or any other digital interface through which TrueFan is accessed.
  • "Content" refers to text, images, videos, or other media uploaded, generated, or accessed on our Platform.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Platform, you represent and warrant that you meet this requirement and that you have the legal authority to enter into these Terms.

3. Account Registration & Security

  • You must provide accurate, complete, and up-to-date information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities under your account.
  • Notify us immediately at support@truefan.in if you suspect unauthorized access or security breaches.

4. License & Intellectual Property

  • TrueFan grants you a limited, non-exclusive, non-transferable, and revocable license to use our Services in accordance with these Terms.
  • All AI-generated content, software, algorithms, and proprietary technologies remain the sole property of TrueFan.
  • Users retain ownership of their uploaded content but grant TrueFan a worldwide, royalty-free, sub-licensable license to use, store, and process it as necessary to provide Services.

5. User Conduct & Prohibited Activities

By using TrueFan, you agree not to:

  • Use our Services for any illegal, harmful, or fraudulent activities.
  • Upload or generate AI content that infringes on intellectual property rights.
  • Impersonate others, misrepresent your identity, or attempt to manipulate AI models for deceptive purposes.
  • Attempt to reverse-engineer, decompile, or modify our AI models and software.
  • Use bots, scripts, or other automated tools to exploit our Platform.
  • Harass, threaten, or violate the rights of others through generated content.

6. Payments & Subscriptions

  • Some features of TrueFan require payment. Fees, pricing, and billing details are available on our Platform.
  • Subscription plans automatically renew unless canceled before the next billing cycle.
  • Payments are processed via third-party payment providers; TrueFan does not store payment information.
  • Refunds are provided only in exceptional cases at TrueFan's discretion.

7. Changes to These Terms

  • TrueFan reserves the right to update these Terms at any time.
  • Users will be notified of major changes via email or Platform announcements.
  • Continued use of our Services after updates constitutes acceptance of the revised Terms.

8. Contact Information

For any questions regarding these Terms, please contact us at:

By using our Platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.